Intelligent IT Support
That Moves at Your Speed
Enterprise-grade managed IT services. We keep your infrastructure secure, monitored, and running—24/7.
Our Services
We are your one-stop IT partner. From security and help desk to networking, backup, phones, and procurement, we provide the full range of managed services so you don’t have to juggle multiple vendors. Enterprise-grade support and strategy, tailored to your size and industry.
Cloud & Cybersecurity
We protect your cloud workloads, email, and endpoints with layered security so threats are detected and contained before they impact your business.
- • Threat detection & response (EDR/XDR)
- • Email & Microsoft 365 security
- • Firewall & secure access (SASE/SSO)
- • Security awareness & phishing training
24/7 Monitoring
Our team and tools watch your systems around the clock. We spot issues early, apply patches, and fix problems before they turn into outages.
- • Servers, workstations & network devices
- • Patch & update management
- • Alerts, ticketing & escalation
- • Monthly reporting & health reviews
Help Desk & Support
One point of contact for all IT issues. We handle requests by phone, email, and portal with clear response targets so your team stays productive.
- • Remote support (screen share, secure access)
- • On-site visits when required
- • User & device onboarding/offboarding
- • SLA-based response and resolution
Networking Services
We design, deploy, and maintain wired and wireless networks so your people and systems stay connected, fast, and secure—in the office, at home, or between sites.
- • LAN/WAN design & implementation
- • Wi-Fi surveys, optimization & mesh
- • Switches, firewalls, VPN & SD-WAN
- • Network assessments & upgrades
- • Cabling, vendor coordination & documentation
Backup & Disaster Recovery
Your data is backed up and recoverable. We configure automated backups for servers, workstations, and key cloud data, with tested restore procedures so you can recover quickly from ransomware, hardware failure, or human error.
- • Local and off-site / cloud backup
- • Recovery time and point objectives (RTO/RPO)
- • Regular restore testing & documentation
Cloud & Productivity
We help you get the most from Microsoft 365, Azure, and other cloud platforms: setup, migration, security, and ongoing management so your team can work securely from anywhere.
- • Microsoft 365 deployment & administration
- • Cloud migration & hybrid setups
- • Identity, access & device management
VoIP & Business Communications
Cloud-based business phone systems—no on-premise PBX. We handle setup, numbers, calling plans, and moves/adds/changes so your team stays reachable.
- • Cloud phone system deployment
- • Calling plans, numbers & features
- • Monitoring, security & support
IT Procurement & Licensing
One place for hardware and software. We source devices, manage software licenses, and coordinate with vendors so you get the right gear and terms without the hassle.
- • Workstations, servers & peripherals
- • Software licensing & renewals
- • Asset tracking & lifecycle management
vCIO & IT Strategy
Strategic IT planning without a full-time CIO. We align technology with your goals, build roadmaps, and run quarterly reviews so IT supports growth.
- • IT roadmaps & budget planning
- • Quarterly business reviews (QBRs)
- • Project prioritization & governance
Compliance & Documentation
Policies, documentation, and compliance support so you can meet regulatory and insurance requirements and prove due diligence.
- • Security policies & acceptable use
- • Documentation & network diagrams
- • Compliance guidance (industry frameworks)
One partner for your entire IT stack. Ready to see how we can support your business? We start with a no-obligation IT assessment so you can make an informed decision.
Get Your Free IT AuditAbout MonkeyIT
At MonkeyIT, we bring the agility, intelligence, and adaptability of our primate namesake to the world of managed IT services. Just as monkeys navigate complex environments with precision and speed, we navigate the intricate landscape of modern technology.
Our team combines years of technical expertise with innovative problem-solving approaches. We don't just fix problems—we anticipate them, prevent them, and ensure your IT infrastructure operates at peak performance.
With a focus on intelligent automation, proactive monitoring, and responsive support, MonkeyIT delivers IT services that move at your business's pace. We're not just your IT provider—we're your technology partners, ready to swing into action whenever you need us.
Locations
Head Office
Vancouver, BC, Canada
Serving clients across North America and beyond
Canada-Wide Coverage
Coast to coast
Remote support, secure connectivity, and on-site engagements across Canada from our Vancouver headquarters.
Get Your Free IT Audit
Let's discuss how we can optimize your IT infrastructure